I never received my order or shipping confirmationUpdated a year ago

If you didn't receive your order confirmation when the order was placed, or shipping notification when the order was dispatched, please check your email address was entered correctly and look in your spam/junk mail folder. 

Automated emails can occasionally go straight through to one of those folders without you seeing them. If you still can’t find it, please send us a message via our Help Centre and we'll get back to you as soon as we can.